Eisenhower Medical Center
Job Objective:
A brief overview of the position.
This position is responsible for:
Creating the first and last impressions of the hospital experience for patients/guests/visitors by introducing and coordinating all non-clinical services available including administrative and technical support to the Director of the assigned Unit.
The position assists in administrative operations as directed by the Unit Director; provides various clerical, administrative, and general office support involving computer order entry, word processing, creating of forms, report preparation, record and file maintenance, scheduling of meetings, mail distribution and telephone reception.
Reports toClinical DirectorSupervisesN/AAges of PatientsPediatricAdolescentAdultGeriatricBlood Borne PathogensMinimal/ No PotentialQualifications EducationPreferred:
Medical Terminology Class and or medical career coursesLicensure/CertificationN/AExperience Required:
Computer and telephone experience, excellent customer servicePreferred:
Medical Front Office experienceEssential ResponsibilitiesDemonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Manages Reception desk functions in collaboration with the Clinical Director, included but not limited to, provide a warm welcome/farewell to all who enter/leaveAssists in identification of possible risk issues and coordinates with Clinical Director for appropriate resolution:
Loss any personal propertyAssists clinical director with non-clinical performance improvement initiativesDemonstrates ability to operate all non-clinical equipment used by patients/guests including:
Computer equipment in BusinessElectronics in Patient roomsConsistently and sincerely demonstrates will do/can do attitude at all timesAssist Director with personnel records, licensures and certificationsAssist with coordination of unit repairs/maintenance for unitPrepares and organizes work area on a daily basisEnsures proper physician's names are displayed for the dayActs as liaison between patients and staff membersPrepares miscellaneous paper charts for HIM scanningInitiates computer entry for requests:
bed transfer, discharge, against medical advice, and deceased patientsAssign Mobile Heart Beat staff phone number into Rauland Borg Responder systemAnswers patients call light and communicates patient needs to the care teamAnswers department phone within 3 rings and communicates in a calm, pleasant manner, identifying department and selfOrders unit supplies with assigned M.
S.
C.
and office supplies under the direction of the Clinical DirectorAids in keeping unit and supplies orderlyPrepares RN worksheets for reportDocuments correct and accurate information on daily censusInitiates solutions to unit needs without prompting such as taking part in computer projectsFor all physician consults, notifies physician and or physician's exchange and enters into computerTracks due certifications, health screenings, and evaluationsPerforms other duties as assignedPI239087987About the Company:
Eisenhower Medical Center.
Estimated Salary: $20 to $28 per hour based on qualifications.
A brief overview of the position.
This position is responsible for:
Creating the first and last impressions of the hospital experience for patients/guests/visitors by introducing and coordinating all non-clinical services available including administrative and technical support to the Director of the assigned Unit.
The position assists in administrative operations as directed by the Unit Director; provides various clerical, administrative, and general office support involving computer order entry, word processing, creating of forms, report preparation, record and file maintenance, scheduling of meetings, mail distribution and telephone reception.
Reports toClinical DirectorSupervisesN/AAges of PatientsPediatricAdolescentAdultGeriatricBlood Borne PathogensMinimal/ No PotentialQualifications EducationPreferred:
Medical Terminology Class and or medical career coursesLicensure/CertificationN/AExperience Required:
Computer and telephone experience, excellent customer servicePreferred:
Medical Front Office experienceEssential ResponsibilitiesDemonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Manages Reception desk functions in collaboration with the Clinical Director, included but not limited to, provide a warm welcome/farewell to all who enter/leaveAssists in identification of possible risk issues and coordinates with Clinical Director for appropriate resolution:
Loss any personal propertyAssists clinical director with non-clinical performance improvement initiativesDemonstrates ability to operate all non-clinical equipment used by patients/guests including:
Computer equipment in BusinessElectronics in Patient roomsConsistently and sincerely demonstrates will do/can do attitude at all timesAssist Director with personnel records, licensures and certificationsAssist with coordination of unit repairs/maintenance for unitPrepares and organizes work area on a daily basisEnsures proper physician's names are displayed for the dayActs as liaison between patients and staff membersPrepares miscellaneous paper charts for HIM scanningInitiates computer entry for requests:
bed transfer, discharge, against medical advice, and deceased patientsAssign Mobile Heart Beat staff phone number into Rauland Borg Responder systemAnswers patients call light and communicates patient needs to the care teamAnswers department phone within 3 rings and communicates in a calm, pleasant manner, identifying department and selfOrders unit supplies with assigned M.
S.
C.
and office supplies under the direction of the Clinical DirectorAids in keeping unit and supplies orderlyPrepares RN worksheets for reportDocuments correct and accurate information on daily censusInitiates solutions to unit needs without prompting such as taking part in computer projectsFor all physician consults, notifies physician and or physician's exchange and enters into computerTracks due certifications, health screenings, and evaluationsPerforms other duties as assignedPI239087987About the Company:
Eisenhower Medical Center.
Estimated Salary: $20 to $28 per hour based on qualifications.
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