Event Manager
Dolphin Hotel Management - The Westin Rancho Mirage Golf Resort & Spa Dolphin Hotel Management - The Westin Rancho Mirage Golf Resort & Spa Rancho Mirage, CA Rancho Mirage, CA $63,000 - $64,000 a year $63,000 - $64,000 a year 2 days ago 2 days ago 2 days ago At The Westin Mission Hills Golf Resort & Spa, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived.
We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road.
Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.
We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.
If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
JOB SUMMARY This role reports directly to the resort's Director of Sales & Marketing and is responsible for the management of all aspects of the groups assigned in accordance with company and brand standards.
Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business.
Monitors and controls financial and administrative responsibilities including asset protection.
Ensures the highest level of service and executing the requirements of events based on standards.
Communicates all necessary information to all departments in a timely manner.
Executes all on site events and maintains high event satisfaction survey scores.
CORE WORK ACTIVITIES Leading Events Teams Demonstrates self-confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self-confidence, energy and enthusiasm.
Managing Event Operations Interacts with other events employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
Meet with clients to plan their functions and highlight features of facility as well as available services.
Ensuring Exceptional Customer Service Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Sales Function Qualifies business and tracks leads.
Solicits and books large galas and social events.
Finalizes and upsells catering arrangements for group/convention business.
Negotiates and markets to drive sales and create profits.
Identifies customer needs and all sales opportunities which ensure successful local catering events.
Department Activities Provides constructive coaching and counseling to employees.
Directs the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
Education and Experience High school diploma or GED; 3 years' experience in the event management or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management or related professional area.
Demonstrates self-confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self-confidence, energy and enthusiasm.
Interacts with other events employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
Meet with clients to plan their functions and highlight features of facility as well as available services.
Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Qualifies business and tracks leads.
Solicits and books large galas and social events.
Finalizes and upsells catering arrangements for group/convention business.
Negotiates and markets to drive sales and create profits.
Identifies customer needs and all sales opportunities which ensure successful local catering events.
Provides constructive coaching and counseling to employees.
Directs the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
High school diploma or GED; 3 years' experience in the event management or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management or related professional area.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road.
Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.
We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.
If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
JOB SUMMARY This role reports directly to the resort's Director of Sales & Marketing and is responsible for the management of all aspects of the groups assigned in accordance with company and brand standards.
Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business.
Monitors and controls financial and administrative responsibilities including asset protection.
Ensures the highest level of service and executing the requirements of events based on standards.
Communicates all necessary information to all departments in a timely manner.
Executes all on site events and maintains high event satisfaction survey scores.
CORE WORK ACTIVITIES Leading Events Teams Demonstrates self-confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self-confidence, energy and enthusiasm.
Managing Event Operations Interacts with other events employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
Meet with clients to plan their functions and highlight features of facility as well as available services.
Ensuring Exceptional Customer Service Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Sales Function Qualifies business and tracks leads.
Solicits and books large galas and social events.
Finalizes and upsells catering arrangements for group/convention business.
Negotiates and markets to drive sales and create profits.
Identifies customer needs and all sales opportunities which ensure successful local catering events.
Department Activities Provides constructive coaching and counseling to employees.
Directs the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
Education and Experience High school diploma or GED; 3 years' experience in the event management or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management or related professional area.
Demonstrates self-confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self-confidence, energy and enthusiasm.
Interacts with other events employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
Meet with clients to plan their functions and highlight features of facility as well as available services.
Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Qualifies business and tracks leads.
Solicits and books large galas and social events.
Finalizes and upsells catering arrangements for group/convention business.
Negotiates and markets to drive sales and create profits.
Identifies customer needs and all sales opportunities which ensure successful local catering events.
Provides constructive coaching and counseling to employees.
Directs the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
High school diploma or GED; 3 years' experience in the event management or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management or related professional area.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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